1. What is The Whoo Gong Jin Hyang Clarifying Cleansing Balm?

It is a rich cleansing balm with a solid balm-to-oil texture that gently melts away makeup, dirt, and impurities from your face. Designed with oriental herbal ingredients, this cleansing balm purifies the skin without irritation and strengthens the skin barrier while keeping it hydrated.

2. What makes this cleansing balm different from others?

• Made with premium oriental herbal extracts used in traditional royal court beauty formulas.
• Transforms from balm to oil to milk for a complete cleansing ritual.
• Maintains moisture while exfoliating dead skin cells gently.
• Leaves the skin soft, smooth, and clean — not tight or dry.

3. How do you use The Whoo Cleansing Balm properly?

Follow these simple steps:

1. Twist the container clockwise to release a small amount of balm.
2. Apply to dry skin and gently massage in circular motions, especially over areas with heavy makeup.
3. Add a bit of lukewarm water to emulsify the balm into a milky texture.
4. Rinse thoroughly with water to remove all residues.

4. Is this product suitable for sensitive skin?

Yes. The balm is free from harsh chemicals and artificial fragrances. Its hypoallergenic formula is ideal for sensitive and dry skin types, offering a calming and moisturizing experience without clogging pores.

5. What are the key ingredients?

This cleansing balm includes:

• Gongjinhyang complex: A premium herbal blend that boosts skin energy and radiance.
• Natural plant oils: Helps dissolve sebum and makeup without stripping the skin.
• Botanical waxes: Provide moisture retention and skin soothing effects.

6. Can I use this balm every day?

Absolutely. The balm is gentle enough for daily use as the first step of your evening skincare routine. It ensures your skin is clean, nourished, and ready to absorb essences, serums, and creams more effectively.

7. What does the texture feel like?

It starts as a firm balm but quickly melts into a luxurious oil on contact with skin. Once water is added, it emulsifies into a milky cleanser that rinses off effortlessly — no oily residue, just soft and supple skin.

8. Does it remove waterproof makeup?

Yes, the balm effectively breaks down waterproof and long-wear makeup, including foundation, mascara, eyeliner, and lip tints. For stubborn areas, massage slightly longer before rinsing.

9. Is there a fragrance?

The balm has a subtle herbal scent derived from natural ingredients — no artificial perfumes added. The scent is calming and fades after rinsing.

10. Who should consider using this cleansing balm?

This product is ideal for:

• Those with dry or sensitive skin
• Anyone who wears daily makeup or sunscreen
• Users seeking a luxurious, spa-like cleansing experience
• Fans of herbal Korean skincare products